We create our boarding play groups based on size, age, and temperament. Each pet (or family of pets) has their own beautiful suite which is cleaned multiple times a day.
● Each suite has its own attached locker, so your dog’s belongings stay separate from our other guests.
● Playgroups are organized by size, breed, and temperament, and are rotated outside, with 20-30 minutes of play to 60-90 minutes of downtime between each session.
● We ask that you pre-portion their food into individual meals. This way we can make sure they have enough food for their stay. We charge a $20 fee if your pet’s food is not pre-bagged.
● If your pet's bedding becomes soiled, we wash and dry it immediately. Please make sure any bedding you bring is machine washable.
● Ensuite waters are freshened each time the dogs are out, and water is available outside at all times.
● We require a Meet & Greet prior to their first boarding stay.
● If you pick up your dog by noon on your departure day, you’re not charged for that day.
● If your dog is not group-play friendly, or is over 6 month old and unaltered, one-on-one time with the staff is necessary with limited availability.